ISO9001:2015 - Are you getting the benefits
When the International Organisation for Standards (ISO) goes through the pain of updating the standard, it is often for a purpose. This purpose is to enhance the benefits an organisation gains from quality Management Systems
Making the Management system relevant to the context of your business should mean a lot of value-add by mitigating your risks before they happen. Risk Based Thinking (RBT) also should mean looking into ways to make the processes more dynamic, interactive and very easily accessible to users and stakeholders
Management increased involvement in the output of their management system should have also meant the demand for meaningful measures from the system to enable better faster and more effective decision making
Has your transition taken such approach and has it resulted in better consistency from your system and more benefits gained? If not, do you know where it all went wrong?
By Sam Zaidan
Published Jan 2019
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